Induction Checklist For Your New Virtual Online Assistant

Play Video
2021-03-15T06:02:06+00:00

It is important that you welcome your new virtual online assistant to the team, set their expectations correctly and give them everything they need to deliver what you ask of them.

The first thing that you need to do after you have selected the person to fill your position, is to give them a clear idea of the culture of your company. Initially you will send them documentation which they can look through at their leisure and which will outline what is expected of them and in turn what they can expect of you.  In your welcome call to them, you will mention the personal characteristics which you consider important, such as honesty and integrity. That means the virtual office assistant will be expected to do what they say they are going to do. Ask them if they have any questions about that.

You will then explain that while they are working on your time, they must put the interests of your business first. If they have something they need to do for their family, for instance, they will be expected to clock off and attend to whatever they need to. Explain that mistakes are welcomed, the more the merrier. As long as they are not repeating the same mistakes, no one is going to mind an honest mistake as they  are learning.

Big problems start out as small problems. Encourage your virtual online assistant to let you know when something is a small problem so that it can be nipped in the bud. Something can usually be done to set things at rights before it has got out of hand.

In the welcome call, you as the employee will explain that you need to have a Start of Day (SOD) call with them every day so that both you and they can have a clear understanding of what they will work on during that day. You will explain what else is included in the call and give examples of the type of call they can expect.

At the end of each day you will expect an End of Day (EOD) email. In this, the assistant will bullet point everything that has been accomplished during that day, and list any questions they have about your online business. This regular contact should eliminate any misunderstandings and make the flow of work much smoother.

Their supervisor, usually someone who works in the office with you will then be introduced to them. This is the person who they will be checking in on a regular basis with.

To help them feel they have become part of the team, they will be added to the website where all the team members have their photos and a short bio. They will be asked to submit a little bio which can be added to this list. This not only helps the staff, but has the double benefit of increasing the confidence of potential clients that there is a real business there with a real team.

Follow these simple steps to introduce your new virtual online assistant to your team, and they will soon be a fully contributing team member who will be helping your business to grow.

Hiring a new staff is a sign that your business grows. Do you want to get access to the induction checklist that we use for our new virtual assistants? Get a copy of the DVD of The Outsourcing Profit Machine.

How to film great looking
videos on your iPhone:

Simple tips to create high quality video with
the camera you already have.

Praise

We love helping small and medium size business access high quality video.
Here’s what our clients say.

Praise

We love helping small and medium size business access high quality video.
Here’s what our clients say.

Your Free Report Reveals

How to film great looking videos
using your iPhone.

We will only send you awesome stuff

PRIVACY POLICY

This privacy policy sets out how we (Melbourne Video Production) uses and protects any information that you give us when using this website. Melbourne Video Production is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Melbourne Video Production may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1st 2012.
We may collect the following information:
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our Policy for Protecting Your Online Privacy
This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors of the website and to compile statistical reports on website activity for MelbourneVideoProduction.com.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so (we hate spam as much as you do… probably more). We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to https://www.melbournevideoproduction.com.au/corporate-video-production/

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.