Sometimes you find yourself as an online business owner creating tasks just to keep your virtual staff busy. That is wasting time and money that could be put to better use in terms of your small business outsourcing efforts.
Instead, you need to draw up an organizational chart, so that you know exactly what needs to be done and what can be outsourced so that you become outcome focused in your business.
There are three basic business process outsourcing basics you need to consider to get started developing your outsourcing strategies.
1. Understand Your Business Model
The very first thing you need to do is map out your business model. How are you going to make money and what are the deliverables for your business?
2. Understand the Roles in Your Business
Depending on what particular business you are running, you will need to consider various small business outsourcing roles. These are the roles that it is going to take to deliver that end product to the client. One important one which will apply to all businesses is marketing, under which there might be an SEO section and a PPC section. The SEO section may be subdivided into Ezine and Web 2.0. The second role is fulfillment, where you may be creating product, with subdivisions of sales copy and graphics and also shipping. Under operations you will have subdivisions of HR ( hiring), legal and accounting.
3. Draw Up Your Org ChartThe next step is to go through your organizational chart and assign who is currently performing that task. If you are just setting up your business, your name may be the one written under nearly every role.
If this step is ignored, the tendency is to simply hire someone to outsource to, and then you are just keeping them busy. If you have the chart drawn up in detail, you are able to become much more outcome focused rather than task focused. You will be able to assign work to your outsourcer which is of real value to the business and will help to drive that business process outsourcing services forward.
You don’t need someone to come and work for you for 40 hours a week, you need someone to whom you can out task small and discrete tasks, such as PPC management for say 10 hours per week.
Don’t fall into the trap of thinking that you can hire one person who is able to do the customer support, video creation and copywriting, for example. Such a multi talented person doesn’t exist. You need to understand each role and hire one person who is able to one of the roles well. Then you can build up a bigger team of smaller out taskers. This is the beauty of business outsourcing and out tasking, that you can hire specialists in the field on short–term contracts.
With a detailed org chart, you can get a clear idea of where people can fit into your business. You will not be wasting time looking for that elusive all rounder, but you will know precisely the skill set for each small business outsourcing employee you need.
Getting the best help in your online business is an essential factor to achieve success in no time. That is why it is important to master the techniques in outsourcing skilled assistants as soon as you can. Looking for a great outsourcing resource material for your team? Check out the complete Outsource Profit Machine workshop simply by clicking here.
It’s easy to take your eye off the ball!
